Introducing Tellerex’s January 2020 Deep-Dive
"Enhancing the Customer Experience
Through ATM Innovation"
Today's customers expect more from the ATM. Make sure you're offering the services and availability they want.
Changing customer expectations and increasing market competition is pushing banks to offer innovative experiences through ATM's that engage customers and build long-term loyalty. Besides digital channels such as mobile wallets and internet banking, financial institutions can enhance customer experiences through ATMs.
Based on customer usage trends and preferences, ATM features can now offer a personalized experience to customers. These features give each ATM terminal a specific personality based on location, time of day, and even the potential 'relationship' with customers.
Learn more about this topic by downloading the January deep-dive articles highlighted below.
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